SUSAN OUBARI
Terms & Conditions of Use & Sale
Last updated: January 3, 2025
1) General Provisions
Welcome to our Website ("susanoubari.com"). The present Terms and Conditions of Use and Sale (hereinafter "Terms and Conditions") shall govern the following exclusively:
Any access to and use of the susanoubari.com Website by a user (also "You", "Your", "User")
Any sale of products and services (the "Products and Services") by Susan Oubari
Any access to and use of this Website, as well as any purchase of one or more Products and/or Services offered by Susan Oubari as defined in Article 3 hereof, is subject to the review and acceptance of the Terms and Conditions and to compliance therewith.
Susan Oubari is responsible for the management and maintenance of this Website. Her full contact and professional details are as follows:
Intracommunity VAT number: FR 03 512768672
By email: susan@susanoubari.com
By phone: +33 7 87 33 97 47
By post: Susan Oubari, 1, rue de l'Université, 75007 Paris, France
To request any additional information in connection with the Terms and Conditions, You can contact Susan Oubari using the contact details provided above.
Susan Oubari may modify or update all or part of these Terms and Conditions. Any modification or update hereof will be effective and enforceable upon its publication on this Website.
Susan Oubari can also send You the Terms and Conditions upon simple request made using the contact details provided above.
We therefore request that You periodically review this section to ensure that You remain informed of the most current Terms and Conditions for the susanoubari.com Website. By continuing to access the Website and purchasing Products and/or Services offered by Susan Oubari after such changes become effective, You agree to be bound by them.
If You do not agree with any part of these Terms and Conditions, please refrain from using our Website and from purchasing any Products or Services offered by Susan Oubari.
The User represents he has capacity to contract and acquire the Products and/or Services offered by Susan Oubari.
2) Susan Oubari
Originally from the United States, Susan Oubari worked in the fashion industry (Italian Vogue, Harper's Bazaar, Fashion TV, etc.) for 27 years before leaving this industry to devote herself solely to the practice of her teaching. In the middle of her career, she discovered Reiki, which was a revelation for her; the pillar that allowed her to resist the stressful rhythm of her career. She trained for 14 years with experts such as Nita Mocanu, Philippe Coffin & Colleen Benelli. She then became a Reiki master, and she is certified Usui / Holy Fire® II, Karuna Reiki® Master Teacher, and a professional member of the International Center for Reiki Training. Her discovery of Breathwork came later in Los Angeles in 2017. There she completed a Two-Step Pranayama Breathwork training with Jon Paul Crimi. She perfected her learning with Dan Brulé, one of the pioneers of Breathwork. Fascinated by this still little-known technique, she set herself the challenge of bringing it to France. Today, she is recognized as the pioneer of Breathwork in France with numerous publications in the international press (Vogue, Le Figaro, L'Express, The New York Times, Marie Claire, Elle, etc.). Her individual and group sessions, in Paris and online, as well as her personal development workshops for companies and organizations, are in high demand.
She is the co-author with Emilie Veyretout of the book “Breathwork, Respirez pour changer” (Flammarion, 2020).
Susan Oubari founded The Breathe in Paris School in 2021 with the aim of training others to become Breathwork facilitators and to spread her unique approach. During this 100-hour immersive Level 1 training - taught in either French or English – Susan Oubari combines her personal life experiences with the tools of her Breathe in Paris Method.
3) Use of the Website
Your use of the Website can only be for lawful purposes and shall, therefore, comply with all applicable laws and regulations. In particular, You agree not to use the Website in any way that could infringe the rights of others; not to use any software or other device to interfere or attempt to interfere with the proper operation of the Website, whether manually or electronically, by any means whatsoever; not to upload or otherwise make available files containing altered data or viruses; not to alter, modify, or damage the graphic appearance of the Website or the Website’s software code; not to take any action that would result in creating unreasonable or disproportionately large amounts of traffic to the Website or to any infrastructure connected with the Website.
Susan Oubari shall not be liable for any use of the Website and its contents that does not comply with applicable laws and regulations, without prejudice to Susan Oubari's liability for malicious intent and gross negligence. In particular, You will be liable for providing incorrect, false, or third-party information or data (without the third party’s consent) and for any improper use of such information or data.
Susan Oubari shall not be responsible for any damage resulting from the inaccessibility of the Website, or caused by viruses, corrupted files, errors, omissions, service interruptions, deletions of content, problems with the network, providers, or telephone and/or data transmission connections, unauthorized access, data modifications, failures and/or malfunctions of Your electronic equipment.
You hereby acknowledge that You are solely responsible for the compatibility of Your hardware, programs, and software, and Your Internet network with the Website.
Moreover, Susan Oubari may not be held responsible for any difficulties in accessing the Website or for any temporary interruptions in the access thereto due to maintenance, disruptions of the telecommunications network, or the actions of a third party.
The photographs and illustrations on the Website are displayed for information purposes only and are not contractually binding on Susan Oubari.
4) Products and Services
Reiki and Breathwork
By the present Terms and Conditions, the User understands that:Reiki is a simple, gentle, and manual energy technique used to reduce stress and promote relaxation;
Reiki and Breathwork practitioners (including Susan Oubari) do not make any diagnoses, prescribe any substances, perform any medical treatments, or interfere with treatment by a licensed medical professional;
Reiki and Breathwork are not a substitute for medical care or psychotherapy;
It is always recommended that You consult with a physician before accessing the Services and consequently the practice of Reiki and Breathwork, in order to identify any possible contraindications.
Products and Services
The User is presented with the essential characteristics of the Products and Services offered by Susan Oubari on the susanoubari.com Website, particularly in the category entitled "SERVICES":The User acknowledges having read these characteristics before any purchase of one or more Products and/or Services offered by Susan Oubari.
The Breathe in Paris School
The User understands that the present Terms and Conditions do not govern the services offered by Susan Oubari as part of the program entitled The Breathe in Paris School, which are governed by separate terms and conditions.
Price
The Products and Services offered by Susan Oubari are provided at the rates in effect on the susanoubari.com Website at the time of confirmation of the order of the Product and/or Service (the "Price").
The Price is stated in euros including all taxes.
Susan Oubari reserves the right to modify the Price at any time. The Price applicable to the User shall be the one in effect on the day of confirmation of the User’s order.
Following the order, Susan Oubari shall draw up an invoice and send it to the User.
5) Payments
General Payment Information
Payments for online classes, replays, private sessions, and programs can be made via Stripe or Bank Wire.
Each session must be paid in full before it takes place.
For bank wire payments, please contact Susan at Susan@susanoubari.com for payment instructions. Bank wire payments are subject to verification and must be credited to the specified account before the service is confirmed or delivered.
Payment Options for Programs
12-Week Inner Transformation Program:
One-time payment of 5 500 € TTC.
Two payments of 3 000 € TTC at registration and 3 000 € TTC one month later (total 6 000 € TTC).
12-Month Deep Healing Program:
One-time payment of 11 000 € TTC.
12 monthly payments: 1 000 € TTC at registration, then 1 000 € TTC per month (total 12 000 € TTC).
Payment Security and Processing
Payments made via Stripe are subject to Stripe's terms and conditions, which can be reviewed here.
Payment information is processed securely via our e-commerce provider and is not stored on Susan Oubari’s servers.
Finality of Payment
Payments are considered final only after the full and successful collection of the sums due.
6) Reservation of a Class and Purchase of a Product
For the User to book a class or purchase a Product (Replay or private session), we use the ACUITY SCHEDULING platform. By booking a class or purchasing a Product through this platform, the User agrees to comply with the terms and conditions and the privacy policy of ACUITY SCHEDULING available at the following addresses: https://acuityscheduling.com/tos.php and https://acuityscheduling.com/privacy.php
If You do not wish to use this platform or if You do not agree with ACUITY SCHEDULING's terms and conditions and/or privacy policy, please contact us for reservations by sending us an email at the following address: susan@susanoubari.com
7) Cancellation and Refund Policy
Group Classes (Online or In-Person)
Early Cancellation of an In-Person Class: The User can cancel up to 48 hours prior to the start of a class and receive a full refund or use their payment towards a future class. Cancellation must be made by notifying Susan Oubari by text message, email, or phone. The cancellation will be effective as of the receipt by the User of the confirmation of its cancellation by Mrs. Susan Oubari. In such cases, the refund will be processed within fourteen (14) days of the notice of cancellation.
Late cancellation of an In-Person Class: For cancellations made less than 48 hours before a class, the User understands that the class will not be refunded. The User agrees to inform Susan Oubari by text message, email, or phone so their place can be assigned to another User on the waiting list.
Absence Without Prior Cancellation: In the event of no-shows without prior cancellation, the class will not be refunded.
Group Courses or Masterclasses via Zoom: There are no refunds for group courses or Masterclasses conducted via Zoom.
Replays: There are no refunds for replays.
Cancellation by Susan Oubari: Susan Oubari reserves the right to cancel a class and will provide reasonable notice. In the event of such a cancellation, any amount paid by the User will be refunded within fourteen (14) days.
Private Sessions (Signature Sessions and SOS Coaching Calls)
Cancellation or Rescheduling: In the event of cancellation or rescheduling of a Private Session (within or outside of a Program), the User must notify Susan Oubari at least twenty-four (24) hours in advance via email, text message, or phone call. The cancellation will be effective as of the receipt by the User of the confirmation of its cancellation by Mrs. Susan Oubari. In such cases, the refund will be processed within fourteen (14) days of the notice of cancellation.
Late Cancellation or No-Show: If the User cancels or reschedules less than 24 hours prior to the session or fails to attend, the session will be forfeited and no refund will be made.
Payments: All sessions must be paid in full before they take place. Payments can be made via Stripe or Bank Wire, and scheduling is managed through Acuity.
Programs (12-Week Inner Transformation Program and 12-Month Deep Healing Program)
Scheduling and Completion
12-Week Inner Transformation Program: Includes 25 hours of sessions (6 Signature Sessions of 4 hours each + 1 Coaching Session of 1 hour). All sessions must be completed within 16 weeks of the program’s start date.
12-Month Deep Healing Program: Includes 54 hours of sessions (13 Signature Sessions of 4 hours each + 2 Coaching Sessions of 1 hour). All sessions must be completed within 14 months of the program’s start date.
Pausing the Program
The User may request to pause their program if necessary. However, pausing may impact the effectiveness of the results. It is highly recommended that sessions be resumed promptly to maintain continuity and progress. All sessions must still be completed within the program’s validation period.
Cancellation or Rescheduling
Advance Notice: The User must notify Susan Oubari at least 24 hours in advance via WhatsApp, email, or phone to cancel or reschedule a session. The cancellation will be effective upon receipt of confirmation from Mrs. Oubari.
Late Cancellation or No-Show: If cancellation or rescheduling occurs less than 24 hours before the session, or if the User fails to attend, the session will be forfeited, and no refund will be issued.
Termination by Susan Oubari: Mrs. Oubari reserves the right to terminate the program or sessions if the User’s behavior is deemed inappropriate, disruptive, abusive, or in violation of the terms of the agreement. In such cases, no refunds will be provided for unused sessions.
Cancellation by Susan Oubari: In the event that Mrs. Oubari cancels a session or program due to unforeseen circumstances, she will provide reasonable notice and issue a full refund for any unused sessions within fourteen (14) days.
Non-Transferability: Programs and sessions are non-transferable. They cannot be shared with others or applied toward another course or program.
Missed Sessions: If the User forfeits a session due to late cancellation or no-show, they may purchase an additional Signature Session at the current rate to restore the total number of sessions in the program.
Commitment to the Process: These programs are designed for Users ready to take an active role in their transformation. Results depend on the User’s participation and commitment. Mrs. Oubari provides the tools, guidance, and space for growth, but the healing and progress come from the User.
8) Pre-Contractual Information - User Acceptance - Legal Guarantees
The User acknowledges having been informed in a legible and comprehensible manner, prior to making the order, of the Terms and Conditions and of all the information required by law, including that provided by Articles L.111-1 and L.221.5 of the French Consumer Code, and particularly of the following information:
The essential characteristics of the Products and Services
The price of the Products and Services
In the absence of immediate performance of the contract, the date on which or the period within which Susan Oubari undertakes to provide the Products and/or Services ordered
Information concerning the legal and contractual guarantees and the process for their enforcement (legal guarantee of conformity or hidden defects etc.)
The possibility of contractual mediation in the event of a dispute
Information on the right of withdrawal (existence, conditions, time limit, process for exercising this right, and standard withdrawal form)
Accepted means of payment
User’s order of any Product(s) and/or Service(s) proposed by Susan Oubari implies the User’s full and complete acceptance of the provisions of the Terms and Conditions and of the obligation to pay for the order.
Susan Oubari guarantees the User against any non-compliance or latent defect affecting the Products and/or Services she offers.
To claim this guarantee, the User shall inform Susan Oubari in writing of the existence of a non‑compliance or defect within at most one week from the delivery of the Products and/or Services.
Susan Oubari will refund, correct, or cause to be corrected (to the extent possible) any Products found to be defective as soon as possible and at most within 30 days of Susan Oubari’s having ascertained the non-compliance/defect.
The guarantee is limited to a refund for the Products and/or Services actually paid for by the User.
9) Right of Withdrawal
You have a right of withdrawal in accordance with the provisions of Articles L.221-18 et seq. of the French Consumer Code, which You may exercise without having to justify Your decision, provided You do so within fourteen (14) days of Your acceptance of the contract, which is the date of receipt of Your Order.
To make such a withdrawal request, send Your decision to withdraw by any means before the expiration of the above-mentioned fourteen (14) day period, either:
By email to the following address: susan@susanoubari.com, or
By post to the following address: Susan Oubari, 1, rue de l'Université, 75007 Paris, France
Susan Oubari will then send You an acknowledgment of receipt of the withdrawal.
When the above-mentioned period of fourteen (14) days expires on a Saturday, a Sunday, or a public holiday in France, it will be extended to the next working day.
In the event of the exercise of the right of withdrawal within the above-mentioned time period, the price of the order placed by the User will be fully refunded within fourteen (14) days from Susan Oubari’s receipt of the notification of withdrawal sent by the User.
10) Personal Data et Privacy Policy
In the context of the Services offered on the susanoubari.com website, Susan Oubari, in her capacity as data controller, may have to collect Your personal data.
By accepting these Terms and Conditions, You also expressly consent to the possible processing of Your personal data for the purpose of the performance hereof.
Susan Oubari undertakes to comply with all the obligations imposed on her by the GDPR and the modified French Data Protection Act, with respect to the personal data that You provide in the context of Your use of the susanoubari.com website, or during Your registration for the proposed Services.
In addition, and in compliance with the applicable regulations on telephone canvassing, if You are registered on the Bloctel list, Susan Oubari will not contact You by telephone, except when such contact is necessary for the performance of Susan Oubari's contractual obligations.
We hereby inform You that the personal data collected for the purpose of the performance of the present Terms and Conditions will be kept for a period of 24 months, with the exception of personal data for billing purposes which must be kept for a period of 10 years.
For more information on the processing of personal data and the exercise of Your rights, please consult our Privacy Policy.
11) Intellectual Property Rights
The content of the susanoubari.com Website, including without limitation the works, images, photographs, dialogs, music, sounds, videos, documents, drawings, illustrations, logos, and any other materials published on the susanoubari.com Website, particularly the menus, web pages, visuals, colors, plans, tools, fonts, and design of the Website, as well as the diagrams, layouts, methods, procedures, functions, and software that are part of the susanoubari.com Website, are the exclusive property of Susan Oubari.
You may not reproduce either in whole or in part, by any process whatsoever, or distribute, publish, transmit, modify, or sell any part of the contents of the susanoubari.com site, or create any works derived therefrom.
Susan Oubari enjoys the exclusive right to authorize or prohibit the reproduction of the susanoubari.com Website and its contents, in whole or in part, directly or indirectly, temporarily or permanently, in any manner or form. Any reproduction of the susanoubari.com Website is subject to the prior written permission of Susan Oubari and, where applicable, of the authors of works published on the Website.
With respect to the use of the susanoubari.com Website, You are only permitted to view the Website and its contents.
12) Trademarks
Susan Oubari owns the French trademarks SUSAN OUBARI and BREATHE IN PARIS BY SUSAN OUBARI filed on 26 January 2021 and registered under numbers 4725695 and 4725702 for goods and services in classes 3, 4, 14, 16, 18, 24, 25, 27, 28, 35, 39, 41, and 44 (hereinafter the "Trademarks").
Any reproduction of the Trademarks in whole or in part without the express permission of Susan Oubari is prohibited.
13) Testimonials
Susan Oubari uses testimonials on the susanoubari.com website.
Prior to their publication on the susanoubari.com website and in accordance with the regulations applicable to fraudulent practices on the Internet, Susan Oubari takes all necessary measures to verify the authenticity of the testimonials.
She personally sees to it that the testimonials are checked before publication, and she verifies that the individuals in question have given their free and informed consent.
The personal experiences provided by former users and reproduced on the susanoubari.com Website do not constitute a guarantee of the results that could be expected from the Products and/or Services.
14) Civil Liability Insurance
Susan Oubari's civil liability is covered by policy no. 4812412404 taken out with the Axa France insurance company - 313 Terrasses de l’Arche - 92727 Nanterre -Cedex.
15) Links to Other Websites
The susanoubari.com Website may contain hyperlinks to other websites with no connection to the susanoubari.com Website. Susan Oubari does not control or monitor these websites or their content, and she cannot be held responsible for the content of these sites or for the rules they have adopted, particularly concerning the confidentiality of Your personal data and the processing thereof as You browse.
Therefore, we ask that You proceed with utmost care when You connect to these Websites via links on the susanoubari.com Website and that You carefully read their terms of use and data privacy regulations.
We hereby remind You that the present Terms and Conditions and the Privacy Policy do not apply to Websites operated by third parties.
16) Force Majeure
Neither Party will be liable to the other for any breach of any obligation under any agreement when it is due to an event beyond that Party's control, including, but not limited to, any act of God, terrorism, war, political insurrection, riot, civil disturbance, act of civil or military authority, uprising, earthquake, flood, or any other natural or man-made contingency beyond our control, which results in the termination of any agreement or contract entered into, and which could not have been reasonably foreseen. Any party affected by such an event shall immediately notify the other party and shall use reasonable efforts to comply with the terms and conditions of any agreement contained herein.
17) Miscellaneous - Applicable Law and Dispute Resolution
Should Susan Oubari temporarily not enforce any provision of the present Terms and Conditions, this shall not be construed as a waiver of her rights under the relevant clause. All the provisions of the present Terms and Conditions shall continue in full force and effect unless expressly stated otherwise in writing by Susan Oubari.
In the event of a claim that is not resolved directly with Susan Oubari, You may contact a consumer mediator designated by Susan Oubari, in accordance with Articles L.616-1 and R.616-1 of the French Consumer Code.
The chosen mediation entity is: SAS CNPM - Médiation - Consommation. In the event of a dispute, the consumer can file a claim either:
Via CNPM - Médiation - Consommation website, or
By post, by writing to: CNPM - Médiation - Consommation 27, avenue de la Libération 42400 Saint-Chamond, France
The present Terms and Conditions are governed by the laws of France. Any dispute arising in connection with the interpretation, performance, or termination of this agreement shall be brought before the courts of competent jurisdiction in accordance with the rules of French law.
If You are acting not as a consumer, but as a business person, the Paris Courts shall have jurisdiction.
If any provision of these Terms and Conditions is found by a court to be invalid or unenforceable, the remaining provisions of these Terms and Conditions shall remain in full force and effect.
These Terms and Conditions constitute the entire contractual agreement between You and Susan Oubari with respect to Your use of the Website and/or the Products and/or Services. As such, the Terms and Conditions supersede any prior agreements.
In case of disagreement on the interpretation these Terms and Conditions, the French version shall prevail over any translation.